Descrição da Função

Join Our Team as an Account Manager Specialist | Uber for Business (Portugal)
 
Uber for Business in Portugal is growing fast! Were looking for someone passionate about building strong business relationships, delivering exceptional customer experiences, and driving impactful solutions.
 
What will be your mission?
- Manage with Precision: Develop a clear launch pipeline and manage client ramp-ups proactively;
- Drive Customer Success: Lead smooth onboarding experiences for new and high-growth clients and preparing a go-to market plan and sales strategy;
- Account Management: Closely monitor existing clients to ensure their needs are met and that the product is being used effectively and as expected.
- Deliver Data-Driven Results: Conduct onboarding and implementation processes based on data analysis to ensure full adoption of our solutions.
- Problem-Solving Expertise: Address and resolve client challenges using Uber's innovative solutions;
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, identifying opportunities for growth and cross-selling;

What are we looking for?
- 3 years in customer success or onboarding;
- Proven ability to prioritize, multitask, and manage diverse stakeholders;
- Customer Focus: A detail-oriented, can-do attitude with a passion for delivering unparalleled customer success;
- Communication Skills: Strong listening, communication, and organizational skills in both Portuguese and business-level English;
- Adaptability: Thrive in a dynamic environment and easily adjust to evolving business needs.
- Fluency in Portuguese and English;
Bonus Points:
- Experience in B2B onboarding or account management.
 
What do we have to offer?
- Contract with Adecco RH, with the possibility of continuity through performance and business development;
- Attractive salary package food allowance (7.63/day);
- Full-time position, from 09H00 to 18H00 Monday to Friday;
- Hybrid position, 2 per week in home-office and 3 days in Lisbons office (with presence at client offices to ensure top-tier service);
- Integration in a company with an international dimension, with an unbeatable team spirit and multicultural environment.
 
Ready to help businesses across Portugal experience Uber? Apply Now!



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